10–50 employees · $1M–$10M revenue

Your Producers Selling, Not Pushing Paper

Independent agencies drown in certificate requests, renewal data chases, and service work that pulls producers off new business. AI agents handle COIs, renewals, and claims intake so your team can focus on growing the book.

Start 45-Day COI Pilot

Typical ROI — Commercial Lines Agency

Service labor cost before

$160,000/yr

3–4 CSRs + account managers

OnlyBoring Professional Package

$94,000/yr

5 agents + $10K setup

Net annual savings

~$66,000

Plus: Producers selling more, better client retention

75%

COI time reduction

40%

More producer sales time

99%

COI accuracy rate

Sound familiar?

"We spend half our day issuing certificates. It's mind-numbing work that pulls our account managers away from revenue-generating activities."

Certificate of Insurance Overload

50–500 COI requests weekly; 15–30 min each

"Renewal season is a nightmare. We're chasing 90 days of data from clients who don't respond, while carriers are waiting for submissions."

Renewal Processing Bottleneck

2–4 hours per commercial renewal; 60–90 days of chase

"My producers can't sell because they're doing service work. We're leaving new business on the table every single month."

Producer Capacity Constraints

50%+ of account manager time on admin, not relationships

Workflows we automate for insurance agencies

Six high-impact workflows covering the full service burden — from COIs to claims and renewals.

Certificate of Insurance Issuance

AI monitors email and portals for COI requests, auto-extracts client and coverage requirements, prepares certificates from policy data, sends for review or auto-issues for standard requests, and tracks all certificates issued. Zero COI backlogs.

15–30 min per certificate

2–5 min per certificate

Renewal Data Collection

AI identifies upcoming renewals 60–90 days out, sends automated data requests to clients, follows up persistently on missing information, compiles renewal submission packages, and prepares renewal proposals. Renewals processed before the deadline, not at it.

2–4 hours per renewal

30–45 min per renewal

Claims Intake & Reporting

AI captures claim details via phone and email, guides clients through required information, auto-reports to carriers per their specific requirements, opens claim files with documentation, and sets follow-up reminders. Clients feel supported during stressful moments.

30–60 min per claim

10–15 min per claim

Policy Endorsement Processing

Receives endorsement requests, determines impact on coverage and premium, processes with carrier, issues endorsement documents, and invoices for additional premium. Every endorsement tracked through to completion.

45–90 min per endorsement

10–15 min per endorsement

Loss Run Requests

Requests loss runs from carriers automatically, follows up on pending requests, distributes to clients or prospects, and tracks for renewal submissions. Never scramble for loss runs the week before renewal.

Manual, often forgotten

Automated tracking

Benefits Administration Support

Processes employee enrollment requests, handles termination notifications, documents qualifying events, and supports COBRA administration. Benefits clients get responsive service year-round, not just at open enrollment.

Hours per enrollment event

Streamlined processing

How agencies scale with OnlyBoring

Month 1–2

COI Pilot

Validate AI on all COI requests across 1–2 service lines. Measure time savings and accuracy.

2 agents

Month 3–6

Core Operations

Add renewal processing, claims intake, and endorsement processing.

4–5 agents

Month 6–12

Full Service Desk

Benefits admin support, loss run management, advanced reporting.

6–8 agents

Year 2+

Sales Focus

Scale agents as book of business grows. Producers focus entirely on new business.

Unlimited

Common concerns, answered

"Insurance is too complex for AI."

Insurance ADVICE is complex — but certificate issuance, renewal data collection, and claims intake are repetitive and structured. AI excels at processing forms, extracting data, and following carrier protocols. Your agents focus on complex coverage and client relationships; AI handles the routine paperwork. One agency client had AI process 1,000 certificates with 99% accuracy — agents handled only the complex exceptions.

"Carriers require specific processes."

Every carrier IS different — that's why our AI agents learn your specific processes for each carrier relationship. If your staff can learn Travelers vs. Hartford vs. Zurich requirements, our AI can learn them — and they never confuse one carrier's forms with another. We work with agencies that have 50+ carrier relationships.

"What about our agency management system?"

We don't replace your AMS — we enhance it. Our AI integrates with Applied, Vertafore, HawkSoft, and others. AI does the work IN your system, just like trained CSRs. No data migration, no workflow disruption.

"We need personal relationships with clients."

Absolutely — and that's why your producers shouldn't waste relationship time on certificates and data entry. AI handles the transactional work so your team has time for the strategic conversations that build loyalty. One agency told us client retention improved because account managers were actually available for coverage reviews instead of being buried in certificates.